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Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may not print or download material from this website or modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

 

PLEASE READ THE SMALL PRINT: 16 

POSTAGE, DELIVERY, OFFICE HOURS, RETURNS, TERMS & CONDITIONS POLICY

DELIVERY & DISPATCH POLICY

All items will be dispatched in adequate packaging as standard; Ebay will advise you when the package has been dispatched. 

Our return address will be marked on the external side of the packaging. 

We apologise for any delay you have in receiving a late parcel, Ebay displays an "ESTIMATED" delivery day ? we have no control over this display and ask that you allow up to 7 days after this delivery date before contacting us. 

We offer other delivery services if your parcel is urgent, recorded and next day

Next day, is for the next WORKING day and not for SATURDAY OR WEEKEND delivery. 

We hope you will judge us on our dispatch performance & not the delivery service you have chosen. 

We try and dispatch all items on the same day were possible, items ordered after 12.00 pm may go the next working day, INCLUDING EXPRESS PARCELS

We display a handling time of 3 days, to extend the expected delivery date Ebay displays and if we have a problem here

Payments and refunds are now handled by Ebay and they should be contacted if you have a payment problem 

Parcels will only be sent to verified & confirmed addresses. 

We do not dispatch to PO box numbers as a signature cannot be obtained. 

Ebay now accepts many forms of payment from Paypal to credit and debit cards. 

We offer 2nd class delivery on our items for postage & courier for heavier and longer parcels, 

we do not allow collection on any of our goods akthough Ebay displays this

We try to offer competitive postage and packaging on all our items, being human, we don't always get this right. 

Please remember the price we charge covers the postage. packaging and Ebay fees 

At least 90%-95% of the costs are charges by the royal mail 

Most International sales are limited to a maximum of 2kg 

Above this we can offer other couriers including DPD, EVRI etc.

We reserve the right to combine all postage and shipping into a single parcel if possible, this will not reduce the cost of the postage but is convenient for delivery

We reserve the right to cancel any order

International postage may be displayed as guidance, 

contact us with your country/address for a better quote or use the add to basket to get an estimate.

OFFICE HOURS

We can be contacted by email at any time.

Our contact hours are: Monday to Thursday 10.00am to 4.00pm, and Friday 10.30 am to 3.00pm 

We are closed at weekends, holidays and bank holidays and when I am on holiday

RETURNS POLICY

1. Any problems that you have please notify us within 24 hrs of delivery and retain all packaging and invoices so hopefully we can resolve your issue quickly

2. You have the right to return any item with 14 days, (change of mind) 

Change of Mind

The item must be unused and be in the original saleable condition, with all the original packaging intact. 

Items that have been used or parts missing will not be accepted 

3. The customer pays for returned items 

4. Goods returns are now handled by Ebay and they will process your return after notifying us;

5. Accepted returns are to be posted within 7 days of authorisation. by 2nd class standard royal mail, unless otherwise advised. 

The items must be packaged appropiatly to  prevent any damage whilst in transit

You must get a proof of posting and retain this until the package arrives

Once the goods have been received and accepted, we will process your refund . 

This is now handled by ebay 

6. The refund does not include the original postage & any fees incurred in the selling that are not recoverable

7. Accepted returns outside the specified return the item will be repaired as required and returned to you ,  the buyer pays for the return postage

8. Returns after 90 days are not accepted, the warranty is held by the manufacturer of the item, if accepted to us, all return postage costs will be invoiced 

9. Returns due to incorrect address or non collection can be resent at the additional appropriate postage cost or refunded less the postage

10. No warranty is given or implied, any manufacturers warranty on any product must be dealt directly with the manufacturer 

11. Some items have manufacturer instructions for safety, if an item has been found that the safety features have not been adhered to or over ridden the return will not be accepted  

If you have any questions please contact us before purchase to discuss these, if you have any reservations regarding our policies again please contact us or purchase elsewhere